deskside support

Artech Information System LLC; Toledo (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading IT staffing company is looking for a technical support specialist to provide support for Office 2003/2007/2010 and troubleshoot Windows 7 and Windows 10 issues. The role requires experience in handling Break/Fix situations in larger corporate environments. Candidates should have familiarity with essential software and troubleshooting skills. This position is expected to last for over 12 months, with a potential for extension.

Qualifications

• Experience providing support for Office 2003/2007/2010.
• Familiarity with Windows 7, Windows 10, and Lotus Notes.
• Ability to perform Break/Fix troubleshooting.

Responsibilities

• Provide technical support for Office applications.
• Troubleshoot issues with Windows and Lotus Notes.
• Handle Break/Fix situations in corporate environments.

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Duration: 12 + Months (with possible extension)
Job Description:

• Office 2003/2007/2010 support
• Win 7, W 10, Office, Bit locker, Refresh, Lotus Notes
• Break/Fix troubleshooting experience in larger corporate environments