Deskside Support Engineer - Windows & Office Pro

Artech Information System LLC; Toledo (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading IT staffing company is looking for a technical support specialist to provide support for Office 2003/2007/2010 and troubleshoot Windows 7 and Windows 10 issues. The role requires experience in handling Break/Fix situations in larger corporate environments. Candidates should have familiarity with essential software and troubleshooting skills. This position is expected to last for over 12 months, with a potential for extension.

Qualifications

• Experience providing support for Office 2003/2007/2010.
• Familiarity with Windows 7, Windows 10, and Lotus Notes.
• Ability to perform Break/Fix troubleshooting.

Responsibilities

• Provide technical support for Office applications.
• Troubleshoot issues with Windows and Lotus Notes.
• Handle Break/Fix situations in corporate environments.

Job description

A leading IT staffing company is looking for a technical support specialist to provide support for Office 2003/2007/2010 and troubleshoot Windows 7 and Windows 10 issues. The role requires experience in handling Break/Fix situations in larger corporate environments. Candidates should have familiarity with essential software and troubleshooting skills. This position is expected to last for over 12 months, with a potential for extension.