desktop support

Artech Information System LLC; Buffalo (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Artech Information System LLC in Buffalo, NY is seeking an IT support professional to provide Office 2003/2007/2010 and Office 365 assistance in a large corporate environment, ensuring minimal downtime and quick issue resolution.

The candidate will perform break/fix troubleshooting and support mobility devices (phone and tablet) across Apple, Android, and Microsoft platforms to ensure seamless operations for end users, with strong customer service and problem-solving skills.

Qualifications

• Experience with Office 2003/2007/2010 and Office 365 required.
• Experience troubleshooting in large corporate environments.
• Ability to support mobility devices across multiple platforms (Apple/Android/Microsoft).

Responsibilities

• Provide Office suite support and issue resolution.
• Troubleshoot hardware/software problems and restore functionality.
• Support and configure mobility devices for end users.

Skills

Office support

Break/Fix troubleshooting

Mobility device support

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Description:

• Office 2003/2007/2010 support and office 365
• Break/Fix troubleshooting experience in larger corporate environments
• The candidate must also be able to support Mobility Devices (phone and tablet) (setup and support) of multiple platforms including Apple, Android, and Microsoft