Deskside Support

Artech Information System LLC; Quincy (MA); On-site; USD 42,000 - 66,000; Full time

Job summary

Artech Information System LLC in the United States is seeking a Deskside Support Representative for Distributed Client Services in Quincy, MA. This role is a 12‑month contract with potential extension and focuses on delivering on‑site and remote support to clients.

The position requires strong verbal and written communication, the ability to interact positively with clients, and a willingness to take on remote takeover tasks when needed. Quincy, MA is the on-site location for this posting.

Qualifications

• Must have good verbal and written skills, as well as ability to interact positively with clients.

Responsibilities

• Remote take-over skills a plus.

Skills

Verbal communication

Written communication

Remote takeover skills

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Deskside Support Representative Distributed Client Services

Location: QUINCY, MA

Duration: 12 months with possible extension.

Job Description:

• Remote take-over skills a plus.
• Must have good verbal and written skills, as well as ability to interact positively with clients.