DESKTOP SUPPORT

Artech Information System LLC; Quincy (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading IT staffing company in the US is looking for a Desktop Support Representative for onsite support in North Quincy, MA. Candidates must have solid deskside support experience and the ability to diagnose complex Microsoft OS issues. Strong verbal and written communication skills are essential, along with the experience of working in larger corporate environments. This role offers a 1+ year contract and a chance to work within a dynamic IT environment.

Qualifications

• Must have experience in deskside support.
• Ability to diagnose and remedy complex Microsoft OS problems.
• Experience with installation and configuration of desktop PCs and monitors.

Responsibilities

• Provide onsite support for desktop PCs.
• Diagnose and fix issues for users in a corporate environment.
• Interact positively with clients and users.

Skills

Deskside Support Experience

Microsoft OS Troubleshooting

Remote Take-over Skills

Verbal and Written Communication

Job description

Overview

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Desktop Support Representative Onsite Support

Location: North Quincy, MA

Duration: 1+ years

Skills Overview

• Deskside Support Tech. Must be experienced in DESKSIDE support
• Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
• Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.
• Break/Fix troubleshooting experience in larger corporate environments