DESKSIDE SUPPORT

Artech Information System LLC; Birmingham (AL); On-site; USD 42,000 - 62,000; Full time

Job summary

A leading IT staffing company in Birmingham, Alabama, is seeking a professional with troubleshooting experience in corporate environments. The candidate should be equipped to handle MAC OS support tasks, including imaging and builds, as well as provide setup and support for mobility devices across various platforms. This role is critical in ensuring smooth operations with technology and support systems. Duration of the position is for 1 year with the potential for extension.

Qualifications

• Experience with Break/Fix troubleshooting in larger corporate environments.
• Knowledge of MAC OS support including troubleshooting, imaging, and builds.
• Capable of supporting Mobility Devices across multiple platforms.

Responsibilities

• Perform break/fix troubleshooting in a large corporate IT environment.
• Provide MAC OS OS imaging, troubleshooting and build support.
• Support mobility devices across multiple platforms (Apple, Android, Microsoft).

Skills

Break/Fix troubleshooting

MAC OS support

Mobility devices support

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Duration: 1 year (with possible extension)

Job Description:

• Break/Fix troubleshooting experience in larger corporate environments
• Addition there is a need for some current MAC OS support including OS troubleshooting, imaging, and builds
• The candidate must also be able to support Mobility Devices (phone and tablet) (setup and support) of multiple platforms including Apple, Android, and Microsoft