desktop support

Artech Information System LLC; O’Fallon (MO); On-site; USD 45,000 - 75,000; Full time

Job summary

Artech is seeking a skilled IT support technician for a 1-year assignment based in Missouri. The role focuses on break/fix troubleshooting in a large corporate environment and helping keep devices productive.

You will support mobility devices (phones and tablets) across Apple, Android, and Microsoft platforms, assisting end users and maintaining device readiness under a managed service model. Strong communication and ticketing discipline are required to meet service levels and incident response

Qualifications

• Experience in break/fix troubleshooting in large corporate environments.
• Ability to support Mobility Devices across Apple, Android, and Microsoft platforms.

Responsibilities

• Provide break/fix troubleshooting in large corporate environments.
• Support mobility devices (phones and tablets) across Apple, Android, and Microsoft platforms.

Skills

Troubleshooting

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Duration: 1 year (with possible extension)

Job Description:

• Break/Fix troubleshooting experience in larger corporate environments
• The candidate must also be able to support Mobility Devices (phone and tablet) (setup and support) of multiple platforms including Apple, Android, and Microsoft