DESKSIDE SUPPORT

Artech Information System LLC; Houston (TX); On-site; USD 50,000 - 75,000; Full time

Job summary

A leading IT staffing company is seeking a skilled deskside support technician in Houston, Texas. The role requires at least 3 years of experience and proficiency in supporting clients in a Windows 7 environment. Candidates should exhibit excellent customer satisfaction skills and ideally have experience in a trade floor setting. This position offers a duration of 12 months with potential for extension.

Qualifications

• At least 3 years of experience as a deskside support technician.
• Proficient in supporting clients in a Windows 7 environment.
• Experience in trade floor support is helpful.

Responsibilities

• Provide deskside support to clients.
• Handle walk-up support requests.
• Ensure excellent customer satisfaction.

Skills

Deskside support

Client support in Win 7

Excellent customer satisfaction skills

Tools

Mac support

Mobility device support

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Here are the details

Duration: 12 + Months (with possible extension)

Job Description:

• Skills Required deskside support technician with at least 3 years experience.
• This individual needs to be proficient supporting clients in an Client based Win 7 environment. This model is dispatch to clients desks as well as walk up support. Trade Floor, Mac & mobility device support helpfull but not required. Excellent customer satisfaction skills required and trade floor experience helpful