Deskside IT Technician I: Imaging, Asset Tracking & Support

Stefanini North America and APAC; Irvine (CA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

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Job summary

Stefanini North America and APAC is seeking an IT Asset Technician in Irvine, CA to manage end-user desktops and laptops, image configurations, and onsite asset audits. The role includes data collection, discrepancy resolution, and customer-oriented support.

The candidate should have a high school diploma, ~2 years of related experience, familiarity with IT tracking, barcode scanners, ServiceNow, and PC imaging, plus the ability to lift up to 50 pounds and lift equipment as needed.

Qualifications

• High school diploma or equivalent; typically 2 years related experience.
• Experience with IT tracking and barcode scanners.
• Experience with ticketing software; ServiceNow a plus.
• Experience imaging and configuring PCs.
• Basic computer troubleshooting skills.
• Strong Windows operating system background.
• Valid driver’s license and proof of auto insurance.
• Ability to manage time effectively.
• Ability to communicate technical information to a non-technical audience.
• Ability to lift equipment up to 50 pounds and perform labor-related duties.

Responsibilities

• Install, Move, Add, Change tasks with end-user desktops and laptops.
• Image computers for deployment.
• Onsite audits of existing IT asset inventory.
• Collect IT inventory data and resolve discrepancies.
• End-user orientation and troubleshooting of PC assets.
• Preventive checks on end-user hardware (computers, monitors, etc).
• Disposal of old equipment.
• Administrative tasks.

Skills

Customer service

Windows OS

Technical communication

Time management

Lifting up to 50 lbs

Attendance/schedule adherence

Education

High school diploma or equivalent

Tools

ServiceNow

Barcode scanners

MS Office

Job description

Stefanini North America and APAC is seeking an IT Asset Technician in Irvine, CA to manage end-user desktops and laptops, image configurations, and onsite asset audits. The role includes data collection, discrepancy resolution, and customer-oriented support.

The candidate should have a high school diploma, ~2 years of related experience, familiarity with IT tracking, barcode scanners, ServiceNow, and PC imaging, plus the ability to lift up to 50 pounds and lift equipment as needed.