Deskside IT Tech II: Windows & Mac Support On-Site

Stefanini North America and APAC; Savannah (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive Benefits package

401(k)

Tuition reimbursement

Job summary

Stefanini North America and APAC is seeking an IT Support professional in Savannah, Georgia. This role involves providing deskside support, troubleshooting Windows devices, and managing IT assets in a corporate environment.

Ideal candidates will have 2+ years of experience, excellent troubleshooting skills, and a High School Diploma or equivalent. Comprehensive benefits including 401(k), paid time off, and professional development opportunities are offered.

Qualifications

• 2+ years corporate deskside support or equivalent experience.
• Excellent troubleshooting capability.
• Ability to maintain composure under rapid-response user support.

Responsibilities

• Supporting IT equipment in large corporate environment.
• Troubleshoot and resolve hardware and software issues for Windows devices.
• Track and resolve customer incidents through the client's ticketing tool.

Skills

Troubleshooting capability

Microsoft Office / Office 365

Data migration processes

Remote desktop support tools

Education

High School Diploma or equivalent

Tools

SCCM

Intune

Bitlocker

Job description

Stefanini North America and APAC is seeking an IT Support professional in Savannah, Georgia. This role involves providing deskside support, troubleshooting Windows devices, and managing IT assets in a corporate environment.

Ideal candidates will have 2+ years of experience, excellent troubleshooting skills, and a High School Diploma or equivalent. Comprehensive benefits including 401(k), paid time off, and professional development opportunities are offered.