Deskside IT Support Tech II Onsite & Travel

Tellus Equip; San Antonio, Northern (TX, KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Tellus Equipment Solutions in San Antonio, TX is seeking a Deskside Support Technician II to provide hands-on IT support across corporate offices and store locations in South and Central Texas.

You will install, configure, and repair computers and peripherals, assist with onboarding, and troubleshoot employee tech issues while traveling as needed; must lift up to 40 lbs. The role emphasizes customer service and clear communication in a fast-paced environment.

Qualifications

• Proficiency with Windows-based systems, hardware, and peripherals.
• Strong troubleshooting, communication, and customer service skills.
• Willingness to travel to Tellus locations across South and Central Texas; mileage reimbursed.
• Ability to lift and move at least 40 lbs.
• Occasional overnight travel may be required.

Responsibilities

• Install, configure, troubleshoot, and repair computers, hardware, and peripherals.
• Set up equipment and systems for new hires.
• Diagnose and resolve employee technology issues.
• Assist with basic network and system troubleshooting.
• Install approved software, updates, and drivers.
• Maintain IT equipment inventory and service records.
• Provide onsite support at company locations as needed.

Skills

Windows operating systems

Troubleshooting

Communication

Customer service

Travel willingness

Lifting 40 lbs

Job description

Tellus Equipment Solutions in San Antonio, TX is seeking a Deskside Support Technician II to provide hands-on IT support across corporate offices and store locations in South and Central Texas.

You will install, configure, and repair computers and peripherals, assist with onboarding, and troubleshoot employee tech issues while traveling as needed; must lift up to 40 lbs. The role emphasizes customer service and clear communication in a fast-paced environment.