Onsite IT Support Technician II — Travel-Ready & Hands-On

Tellus Equipment Solutions; San Antonio (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Tellus Equipment Solutions seeks a Deskside Support Technician II to provide hands-on technical support across our corporate office and store locations in the San Antonio area.

Responsibilities include installing, configuring, diagnosing, and repairing computers and peripherals, setting up equipment for new hires, and assisting with basic network issues; travel to sites across South and Central Texas is required, with mileage reimbursement.

Qualifications

• Experience with Windows-based systems, hardware and peripherals.
• Strong troubleshooting, communication and customer service skills.
• Willingness to travel to Tellus locations across South and Central Texas; mileage reimbursed for business travel.

Responsibilities

• Install, configure, troubleshoot, and repair computers, hardware, and peripherals.
• Set up equipment and systems for new hires.
• Diagnose and resolve employee technology issues.
• Assist with basic network and system troubleshooting.
• Install approved software, updates, and drivers.
• Maintain IT equipment inventory and service records.
• Provide onsite support at company locations as needed.

Skills

Windows-based systems

Hardware & peripherals

Troubleshooting

Customer service

Travel readiness

Lifting 40 lbs

Job description

Tellus Equipment Solutions seeks a Deskside Support Technician II to provide hands-on technical support across our corporate office and store locations in the San Antonio area.

Responsibilities include installing, configuring, diagnosing, and repairing computers and peripherals, setting up equipment for new hires, and assisting with basic network issues; travel to sites across South and Central Texas is required, with mileage reimbursement.