Deskside Support Technician II

Tellus Equip; San Antonio, Northern (TX, KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Tellus Equipment Solutions in San Antonio, TX is seeking a Deskside Support Technician II to provide hands-on IT support across corporate offices and store locations in South and Central Texas.

You will install, configure, and repair computers and peripherals, assist with onboarding, and troubleshoot employee tech issues while traveling as needed; must lift up to 40 lbs. The role emphasizes customer service and clear communication in a fast-paced environment.

Qualifications

• Proficiency with Windows-based systems, hardware, and peripherals.
• Strong troubleshooting, communication, and customer service skills.
• Willingness to travel to Tellus locations across South and Central Texas; mileage reimbursed.
• Ability to lift and move at least 40 lbs.
• Occasional overnight travel may be required.

Responsibilities

• Install, configure, troubleshoot, and repair computers, hardware, and peripherals.
• Set up equipment and systems for new hires.
• Diagnose and resolve employee technology issues.
• Assist with basic network and system troubleshooting.
• Install approved software, updates, and drivers.
• Maintain IT equipment inventory and service records.
• Provide onsite support at company locations as needed.

Skills

Windows operating systems

Troubleshooting

Communication

Customer service

Travel willingness

Lifting 40 lbs

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Professional San Antonio, TX, US

12 days ago Requisition ID: 2278

Location: San Antonio Greater Area
Department: Information Technology
Reports To: Director of Information Technology

Tellus Equipment Solutions is seeking a Deskside Support Technician II to provide hands-on technical support across our corporate office and store locations.

Responsibilities

• Install, configure, troubleshoot, and repair computers, hardware, and peripherals.
• Set up equipment and systems for new hires.
• Diagnose and resolve employee technology issues.
• Assist with basic network and system troubleshooting.
• Install approved software, updates, and drivers.
• Maintain IT equipment inventory and service records.
• Provide onsite support at company locations as needed.

Qualifications

• Working knowledge of Windows-based systems, hardware, and peripherals.
• Strong troubleshooting, communication, and customer service skills.
• Ability to travel to company locations supporting Tellus locations across South and Central Texas as needed; mileage is reimbursed for business travel.
• Must be able to lift and move at least 40 lbs.
• Ability to accommodate occasional overnight travel.