Desk-Side IT Support Specialist

VDart Inc; Tulsa (OK); On-site; USD 30,000 - 47,000; Full time

Job summary

VDart Inc. is seeking a Desktop Support professional in Tulsa, OK for a long-term contract. The role focuses on desk-side support, coordinating desktop changes, and rollout planning within a Microsoft environment.

The ideal candidate has 7+ years in service desk/deskside roles, strong MS Office skills, and experience with ITSM tools like ServiceNow, Remedy, or HP Service Center. On-site support across laptops, desktops, and printers is expected.

Qualifications

• 7+ years of service desk/deskside experience with hardware focus.
• Experience with MS Office and ITSM tools.
• Strong knowledge of Windows desktop/server environments.

Responsibilities

• Coordinate desktop changes to avoid deployment collisions.
• Prepare rollout requests and rollout plans for changes.
• Coordinate implementation and track requests to ensure delivery as planned.
• Participate in incident handling for desktop changes and larger desktop projects.

Skills

Data analysis

MS Office proficiency

Communication skills

Customer focus

Problem solving

On-call support

Education

MCP/MSCE/MSCA

A+

HDI CSS

Cisco certification

ITIL knowledge

Tools

ServiceNow

Remedy

HP Service Center

Peregrine Service Center

TeamViewer

WebEx

Job description

VDart Inc. is seeking a Desktop Support professional in Tulsa, OK for a long-term contract. The role focuses on desk-side support, coordinating desktop changes, and rollout planning within a Microsoft environment.

The ideal candidate has 7+ years in service desk/deskside roles, strong MS Office skills, and experience with ITSM tools like ServiceNow, Remedy, or HP Service Center. On-site support across laptops, desktops, and printers is expected.