Desk Clerk

AppleOne; San Jose (CA); Presencial; USD 25.000 - 30.000; Jornada completa

Descripción de la vacante

AppleOne Employment Services is seeking a reliable Desk Clerk for property management roles in Berkeley and San Francisco, CA. You will be the first point of contact for residents, visitors, and vendors, handling front-desk tasks and supporting day-to-day office operations.

The position requires a high school diploma and 1+ year of customer service or front-desk experience, with strong communication skills and a professional, organized approach.

Formación

• High school diploma or equivalent required.
• 1+ year of experience in customer service, front desk, or administrative role (property management experience a plus).
• Professional, courteous, and well-organized.
• Strong communication skills (verbal and written).

Responsabilidades

• Greet and assist residents, guests, and vendors in a professional and courteous manner.
• Answer phones, respond to emails, and direct inquiries to the appropriate team member.
• Monitor and manage entry to the property, including logging guests or contractors.
• Accept and distribute mail or packages (if applicable to property type).
• Maintain visitor logs, key logs, and security checklists.
• Support leasing staff by scheduling appointments or providing basic property information.
• Respond to minor resident concerns or requests and elevate as needed.
• Help maintain a clean, organized front desk and lobby area.
• Assist with filing, data entry, and other administrative tasks as needed.
• Follow safety and security protocols at all times.

Conocimientos

Customer service

Front desk experience

Administrative skills

Communication skills

Bilingual

Calm under pressure

Educación

High school diploma or equivalent

Herramientas

Office software

Basic databases

Descripción del empleo

Job Title: Desk Clerk – Property Management
Location: Berkeley & San Francisco, CA
Job Type: On Call
Reports To: Property Manager or Leasing Manager

Job Summary

We are seeking a reliable and customer-focused Desk Clerk to join our property management team. As the first point of contact for residents, visitors, and vendors, you’ll provide friendly service while supporting day-to-day office operations. If you enjoy working with people, staying organized, and being part of a team that helps properties run smoothly, this could be the right fit for you!

Key Responsibilities

• Greet and assist residents, guests, and vendors in a professional and courteous manner
• Answer phones, respond to emails, and direct inquiries to the appropriate team member
• Monitor and manage entry to the property, including logging guests or contractors
• Accept and distribute mail or packages (if applicable to property type)
• Maintain visitor logs, key logs, and security checklists
• Support leasing staff by scheduling appointments or providing basic property information
• Respond to minor resident concerns or requests and elevate as needed
• Help maintain a clean, organized front desk and lobby area
• Assist with filing, data entry, and other administrative tasks as needed
• Follow safety and security protocols at all times

Qualifications

• High school diploma or equivalent required
• 1+ year of experience in customer service, front desk, or administrative role (property management experience a plus)
• Professional, courteous, and well-organized
• Strong communication skills (verbal and written)
• Comfortable using office technology (phones, email, basic databases)
• Ability to remain calm and helpful in fast-paced or occasionally stressful situations
• Reliable attendance and punctuality
• Bilingual skills a plus (depending on community needs)

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.