Desk Clerk - Star View Court

Mercy Housing; San Francisco (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Healthcare plans

Dental (adult/child)

Vision

PTO 15 days

Holidays + floating holidays

403b + match

Early close Fridays (3 paid hours)

Early close before holidays (3 paid)

Paid Time off between Christmas and NY

Paid Parental Leave

Paid Life Insurance

Employee Assistance Plan

Free Basic Dental

Pet Insurance options

Job summary

Mercy Housing is seeking a Desk Clerk for an on-site, full-time role in San Francisco, CA. The incumbent will provide resident services, monitor building access, and support the Property team to maintain safety and order. Schedule is day shift with hourly pay of $20.00–$22.00.

Benefits include healthcare options, PTO, holidays, a 403b plan with match, and other employee perks. Prior office experience and basic computer skills are preferred.

Qualifications

• High school diploma or equivalent is required.
• 1 year of general office experience is required.

Responsibilities

• Keep accurate log of all visitors to the complex by recording the visitor names.
• Convey accurate information to the appropriate authorities when necessary.
• Answer telephones and take accurate messages.
• Conduct patrols of the complex according to a schedule from the Property Manager.
• Respond to emergency situations by contacting the appropriate emergency service.

Skills

Customer Service Some Knowledge

Education

High School Diploma or equivalent

Tools

Yardi Novice

Microsoft Word Novice

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Locations

Showing 1 location

San Francisco, CA 94130, USA

• Property Operations
• Full-Time
• Requisition #: DESKC005179

Description

At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

The Desk Clerk has various responsibilities, providing customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team.

We encourage candidates with lived experience to apply. This is an on-site position.

Schedule: Day shift

Pay: $20.00-$22.00/hour

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Duties:

• Keep accurate log of all visitors to the complex by recording the name of the visitor(s).
• Convey accurate information to the appropriate authorities, as necessary.
• Answer telephones and take accurate messages.
• Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff.
• Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics).

Preferred Qualifications

• High school diploma or equivalent
• General office experience.

This is a brief description summarizing the abilities and skills needed for the position. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Qualifications

Skills

Required

• Customer Service Some Knowledge

Preferred

• Yardi Novice
• Microsoft Word Novice

Behaviors

Preferred

• Team Player : Works well as a member of a group

Motivations

Preferred

• Self-Starter : Inspired to perform without outside help

Education

Preferred

• High School or better.

Experience

Required

• 1 year: General Office Experience

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.