Design & Trade Team Leader — Coach, Lead & Drive Sales on Floor

Crate and Barrel; Boca Raton (FL); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Crate and Barrel in Boca Raton is seeking a Team Leader for the Design & Trade area. The role requires leading a designated team, coaching associates, and fostering professional growth while maintaining visible leadership on the sales floor.

You will train staff on product knowledge, customer service, and store procedures, ensuring smooth operations, adherence to policies, and strong focus on driving sales as the Leader On Duty.

Qualifications

• Proven ability to lead a designated team and coach associates.
• Strong communication and interpersonal skills are essential.
• Experience with performance feedback and development conversations.

Responsibilities

• Lead designated team and manage associate workload.
• Coach associates on performance and maintain presence in department.
• Train and develop associates on product knowledge, selling, and customer service.
• Ensure compliance with store policies, loss prevention, and safety guidelines.
• Promote sales as Leader On Duty (LOD) and communicate results to leadership.
• Provide timely feedback and observations to the Assistant Store Leader.

Skills

Communication

Org & Time Mgmt

Problem Solving

Delegation

Data Entry

Customer Interaction

Flexible Schedule

Tools

MS Office

Google Apps

Tablet Devices

Job description

Crate and Barrel in Boca Raton is seeking a Team Leader for the Design & Trade area. The role requires leading a designated team, coaching associates, and fostering professional growth while maintaining visible leadership on the sales floor.

You will train staff on product knowledge, customer service, and store procedures, ensuring smooth operations, adherence to policies, and strong focus on driving sales as the Leader On Duty.