Design & Trade Store Leader — Customer Experience Coach

CB2; San Jose (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

CB2 is seeking an experienced Assistant Store Leader, Design & Trade in San Jose, California. As a key player, you'll empower the sales team, ensure exceptional customer experiences, and lead in meeting sales goals. The ideal candidate will have 2+ years of retail leadership experience, strong communication skills, and the ability to motivate the team. This full-time role requires open availability to work flexible hours, including nights and weekends.

Qualifications

• 2+ years customer service or retail leadership experience.
• Excellent reading and written language skills (English).
• Strong delegation skills for driving execution and business results.

Responsibilities

• Partner with the Store Manager to establish business goals.
• Coach and develop store associates for professional growth.
• Ensure elevated customer service by modeling brand behaviors.

Skills

Customer service

Leadership

Communication

Problem solving

Time management

Tools

Microsoft Office

Google applications

Job description

CB2 is seeking an experienced Assistant Store Leader, Design & Trade in San Jose, California. As a key player, you'll empower the sales team, ensure exceptional customer experiences, and lead in meeting sales goals. The ideal candidate will have 2+ years of retail leadership experience, strong communication skills, and the ability to motivate the team. This full-time role requires open availability to work flexible hours, including nights and weekends.