Retail Sales & Customer Experience Specialist

CB2; San Jose (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

CB2 is seeking a Sales Associate in San Jose, California, to enhance customers’ experiences through friendly service and product knowledge. You'll meet and exceed sales goals, support store operations, and promote a positive shopping environment. Ideal candidates have customer service and retail experience, demonstrating excellent interpersonal skills and the ability to work collaboratively with peers. Join us in fostering a fun and engaging atmosphere while ensuring customer satisfaction.

Qualifications

• Excellent interpersonal skills and ability to build rapport with customers and associates.
• Demonstrate creative problem-solving skills to maintain a solutions-oriented focus.
• Ability to work in a flexible environment and engage in store safety standards.

Responsibilities

• Support and maintain store sales and service goals as communicated by the leadership team.
• Actively engage customers and remain attentive to their needs.
• Assist customers with product selections and process all orders or returns.

Skills

Interpersonal skills

Customer service

Teamwork

Tools

General office equipment

Job description

CB2 is seeking a Sales Associate in San Jose, California, to enhance customers’ experiences through friendly service and product knowledge. You'll meet and exceed sales goals, support store operations, and promote a positive shopping environment. Ideal candidates have customer service and retail experience, demonstrating excellent interpersonal skills and the ability to work collaboratively with peers. Join us in fostering a fun and engaging atmosphere while ensuring customer satisfaction.