Design Studio Specialist: In-Home & In-Store Consultant

Williams-Sonoma; Indianapolis (IN); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Discount on Williams-Sonoma brands

401(k) and other investment options

Wellness program

Job summary

Williams-Sonoma, Inc. seeks a Design Studio Specialist to inspire customers and close sales at the cash wrap, while promoting continued engagement with the Brand. The role covers one-on-one consultations, in-home visits, and presenting tailored design plans to match client spaces.

Responsibilities include measuring spaces, showcasing the design studio assortment, and ensuring superb service and knowledge of current promotions to drive sales. Full-time and weekend flexibility are required.

Qualifications

• Strong communication, clienteling and customer follow-up skills
• Ability to complete and coordinate complex large orders within a variety of sales channels
• Experience in working with the elements of design preferred
• Proven ability to prioritize and handle multiple tasks simultaneously
• 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required)

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
• Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Job description

Williams-Sonoma, Inc. seeks a Design Studio Specialist to inspire customers and close sales at the cash wrap, while promoting continued engagement with the Brand. The role covers one-on-one consultations, in-home visits, and presenting tailored design plans to match client spaces.

Responsibilities include measuring spaces, showcasing the design studio assortment, and ensuring superb service and knowledge of current promotions to drive sales. Full-time and weekend flexibility are required.