Design Studio Sales Consultant – In-Home & In-Store

Pottery Barn; Costa Mesa (CA); On-site; USD 23,419 - 30,307; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations and holidays (full-time

Health, dental and vision insurance

Job summary

Williams-Sonoma, Inc. is seeking a Design Studio Specialist at our Costa Mesa location to inspire customers' home styling and close sales at the cash wrap.

You will conduct in-store and in-home consultations, present design plans, and leverage product knowledge to drive customer satisfaction and brand engagement. The role emphasizes strong customer service, ability to manage complex orders, and participation in ongoing training and cross-brand opportunities.

Qualifications

• Experience in customer service and retail sales, preferably in home décor or design.
• Strong communication and follow-up with clients.
• Ability to handle multiple tasks and coordinate complex orders.

Responsibilities

• Assist clients in-store and in homes with design needs to drive sales.
• Conduct in-home consultations with space measurements and planning.
• Create and present design plans based on client preferences and space.
• Maintain knowledge of promotions to achieve sales and productivity goals.
• Provide exemplary customer service including gift services and orders.

Skills

Customer service

Retail sales

Communication

Clienteling

Multitasking

Job description

Williams-Sonoma, Inc. is seeking a Design Studio Specialist at our Costa Mesa location to inspire customers' home styling and close sales at the cash wrap.

You will conduct in-store and in-home consultations, present design plans, and leverage product knowledge to drive customer satisfaction and brand engagement. The role emphasizes strong customer service, ability to manage complex orders, and participation in ongoing training and cross-brand opportunities.