Design Consultant: Tile & Stone Solutions

Floor & Decor; Melbourne (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Paid vacation and holidays

Volunteer Time Off

Job summary

Floor & Decor is seeking a Design Consultant to engage customers on the sales floor and conduct design appointments for tile, wood, stone, and accessories. The role partners with store leadership to maximize sales and expand the design services brand.

The position requires 1+ year of retail/customer service experience, basic math skills, and a high school diploma or GED. Expect a minimum base pay of $15.10 per hour with higher starting pay based on experience.

Qualifications

• 1+ years of retail/customer service experience
• High school diploma and or GED
• Proficient in basic mathematical skills
• Must be self-motivated and able to multi-task in a fast-paced environment
• Basic computer knowledge, including Microsoft Office suite
• Internal candidates a minimum of 6 months with Floor and Decor

Responsibilities

• Greet store customers in a helpful manner and supports store design walk-in needs
• Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store
• Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.
• Design and sell complete, functional and aesthetically appealing solutions
• Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others
• Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
• Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
• Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, and MyProject
• Perform other duties as assigned

Skills

Retail/Customer service

Multi-tasking

Mathematical skills

Self-motivated

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Floor & Decor is seeking a Design Consultant to engage customers on the sales floor and conduct design appointments for tile, wood, stone, and accessories. The role partners with store leadership to maximize sales and expand the design services brand.

The position requires 1+ year of retail/customer service experience, basic math skills, and a high school diploma or GED. Expect a minimum base pay of $15.10 per hour with higher starting pay based on experience.