Design Consultant: Tile & Interior Design Expert

Floor & Decor Holdings Inc.; Olde West Chester (OH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401k match

Stock Purchase Plan

Paid time off

Job summary

Floor & Decor Holdings Inc. is seeking a Design Consultant to join our sales floor and help customers with tile, wood, stone, and accessory selections.

This entry-level design role engages customers, schedules appointments, develops clientele, and partners with store leadership to grow the design services brand.

Candidates need 1+ year retail/customer service experience, a high school diploma or GED, basic math skills, and basic computer knowledge; internal candidates encouraged.

Qualifications

• 1+ years of retail/customer service experience.
• High school diploma and or GED.
• Proficient in basic mathematical skills.
• Must be self-motivated and able to multi-task in a fast-paced environment.
• Basic computer knowledge, including Microsoft Office suite.
• Internal candidates a minimum of 6 months with Floor and Decor.

Responsibilities

• Greet store customers in a helpful manner and supports store design walk-in needs.
• Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store.
• Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.
• Design and sell complete, functional and aesthetically appealing solutions.
• Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others.
• Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals.
• Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees.
• Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, and MyProject.
• Perform other duties as assigned.

Skills

Retail/customer service experience

Math skills

Microsoft Office

Education

High school diploma or GED

Job description

Floor & Decor Holdings Inc. is seeking a Design Consultant to join our sales floor and help customers with tile, wood, stone, and accessory selections.

This entry-level design role engages customers, schedules appointments, develops clientele, and partners with store leadership to grow the design services brand.

Candidates need 1+ year retail/customer service experience, a high school diploma or GED, basic math skills, and basic computer knowledge; internal candidates encouraged.