Des Moines Front Desk & Scheduling Specialist

Serenity Esthetics; Des Moines (IA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Employee discounts on products and/or

Flexible schedules

Collaborative team environment

Job summary

Serenity Esthetics in Des Moines, IA is seeking a Front Desk Client Coordinator to serve as the welcoming first point of contact and keep a busy spa running smoothly. The role blends customer service, scheduling, and teamwork to ensure a positive client experience.

As part of a collaborative team, you will greet clients, answer calls, schedule appointments, handle check-in/check-out and payments, maintain accurate client records, and coordinate with estheticians to align daily schedules.

Qualifications

• Front desk, hospitality, retail, or customer service experience preferred.
• Friendly, organized, and comfortable with computers and phones.
• Able to multitask and stay calm in a busy environment.
• Handles client information with confidentiality.

Responsibilities

• Greet clients and answer phone calls.
• Schedule and confirm appointments.
• Handle check-in, check-out, and payments.
• Keep client records accurate and the reception area tidy.
• Coordinate with estheticians to keep the daily schedule on track.
• Answer client questions with patience and professionalism.

Job description

Serenity Esthetics in Des Moines, IA is seeking a Front Desk Client Coordinator to serve as the welcoming first point of contact and keep a busy spa running smoothly. The role blends customer service, scheduling, and teamwork to ensure a positive client experience.

As part of a collaborative team, you will greet clients, answer calls, schedule appointments, handle check-in/check-out and payments, maintain accurate client records, and coordinate with estheticians to align daily schedules.