Spa Front Desk & Client Experience Coordinator

Serenity Esthetics; Lincoln (NE); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Collaborative, team-oriented

Employee discounts on products and服务

Full-time and part-time schedules

Job summary

Serenity Esthetics in Lincoln, Nebraska is hiring a Front Desk Client Coordinator to greet clients, answer calls, schedule appointments, and process check-ins and payments in a busy spa environment.

You will maintain accurate client records, coordinate with estheticians, and provide friendly service with confidentiality. Both full-time and part-time shifts are available, with hours typically 8:30 AM–8:00 PM and occasional Sunday rotation.

Qualifications

• Front desk, hospitality, retail, or customer service experience preferred.
• Friendly, organized, and comfortable with computers and phones.
• Able to multitask and stay calm in a busy environment.
• Handles client information with confidentiality.

Responsibilities

• Greet clients and answer phone calls.
• Schedule and confirm appointments.
• Handle check-in, check-out, and payments.
• Keep client records accurate and the reception area tidy.
• Coordinate with estheticians to keep the daily schedule on track.
• Answer client questions with patience and professionalism.

Skills

Front desk experience

Hospitality

Retail or customer service

Computer & phone proficiency

Confidentiality handling

Job description

Serenity Esthetics in Lincoln, Nebraska is hiring a Front Desk Client Coordinator to greet clients, answer calls, schedule appointments, and process check-ins and payments in a busy spa environment.

You will maintain accurate client records, coordinate with estheticians, and provide friendly service with confidentiality. Both full-time and part-time shifts are available, with hours typically 8:30 AM–8:00 PM and occasional Sunday rotation.