Spa Front Desk Coordinator | Client Concierge & Discounts

Serenity Esthetics; Omaha (NE); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Team environment

Employee discounts

Flexible schedules

Job summary

Serenity Esthetics in Omaha, Nebraska is seeking a Front Desk Client Coordinator to be the welcoming first contact for clients and help keep the spa running smoothly. This role blends customer service, scheduling, and teamwork.

You will greet clients, answer calls, schedule appointments, manage check-in/out and payments, and coordinate with estheticians to maintain the daily schedule. Friendly, organized individuals who handle confidential client information excel here.

Qualifications

• Front desk, hospitality, retail, or customer service experience preferred.
• Friendly, organized, and comfortable with computers and phones.
• Able to multitask and stay calm in a busy environment.
• Handles client information with confidentiality.

Responsibilities

• Greet clients and answer phone calls.
• Schedule and confirm appointments.
• Handle check-in, check-out, and payments.
• Keep client records accurate and the reception area tidy.
• Coordinate with estheticians to keep the daily schedule on track.
• Answer client questions with patience and professionalism.

Skills

Front desk experience

Customer service

Confidentiality

Job description

Serenity Esthetics in Omaha, Nebraska is seeking a Front Desk Client Coordinator to be the welcoming first contact for clients and help keep the spa running smoothly. This role blends customer service, scheduling, and teamwork.

You will greet clients, answer calls, schedule appointments, manage check-in/out and payments, and coordinate with estheticians to maintain the daily schedule. Friendly, organized individuals who handle confidential client information excel here.