Dental Front Desk Coordinator: Patient Care & Scheduling

Des Moines Dentures and Implants PLLC; Des Moines (IA); On-site; USD 26,000 - 29,000; Full time

Job summary

Des Moines Dentures and Implants PLLC seeks a Dental Front Desk Coordinator / Dental Receptionist to be the welcoming first point of contact for patients. You will handle check-in/out, scheduling, and clerical duties to keep daily operations smooth and the practice running professionally.

The role focuses on patient communication, appointment management, and documentation in the practice management system, with a Monday–Friday 8am–5pm schedule and an hourly rate of $19–$21, depending on

Qualifications

• Strong customer service and interpersonal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Comfort with computers, scheduling software, and basic office technology.
• Professional appearance and demeanor.

Responsibilities

• Greet patients and assist with check-in and check-out.
• Answer calls, respond to inquiries with a friendly, professional tone.
• Communicate appointment details and office policies to patients.
• Schedule, confirm, reschedule, and follow up on appointments.
• Maintain an organized schedule to support provider productivity.
• Coordinate recalls and follow-ups for unscheduled treatment.
• Maintain accurate patient records in the practice management system.
• Ensure forms are completed and up to date; perform data entry and filing.
• Maintain a clean, organized front desk and reception area.

Skills

Customer service

Interpersonal communication

Organizational skills

Attention to detail

Multitasking

Professional appearance

Tools

Scheduling software

Office technology

Job description

Des Moines Dentures and Implants PLLC seeks a Dental Front Desk Coordinator / Dental Receptionist to be the welcoming first point of contact for patients. You will handle check-in/out, scheduling, and clerical duties to keep daily operations smooth and the practice running professionally.

The role focuses on patient communication, appointment management, and documentation in the practice management system, with a Monday–Friday 8am–5pm schedule and an hourly rate of $19–$21, depending on