Dermatology Software Trainer - Medical Workflow Expert

eDerm Systems; Boca Raton (FL); Remote; USD 60,000 - 90,000; Full time

Job summary

eDerm Systems is hiring a Software Trainer to educate users on dermatology PM and EHR workflows. You will collaborate with software developers to ensure clear procedures and effective adoption. The role requires travel across the United States and flexibility to work overtime during go-lives.

Ideal candidates have dermatology medical assistant experience, strong medical terminology knowledge, and the ability to train across in-person, video, and webinar formats. Bachelor’s degree preferred.

Qualifications

• Understanding of clinical flow and workflows
• Experience with PMS/EHR software in a physician practice
• Understanding of RCM workflows
• Proficient in Microsoft Office
• Knowledge of process data analysis and business processes
• Strong communication and customer relationship management
• Excellent analytical skills and fast learner
• Motivation and initiative to drive company success
• Good project management skills
• Strong problem-solving abilities
• Ability to work independently and handle multiple tasks with deadlines

Responsibilities

• Train and coach employees on software procedures in person, via videoconference, and webinars
• Develop subject matter expertise and stay current with product updates
• Identify opportunities for operational and product improvements
• Act as liaison between business and technical teams with a customer-facing focus
• Review tickets, tasks, and special projects and provide updates
• Provide project status updates as needed
• Participate in software testing and validation during improvements
• Lead training projects assigned by senior management
• Create training manuals for all customers

Skills

Communication skills

Microsoft Office

Analytical skills

Self-motivation

Customer relationships

Education

Bachelor’s Degree

Tools

PMS/EHR software

RCM workflows

Job description

eDerm Systems is hiring a Software Trainer to educate users on dermatology PM and EHR workflows. You will collaborate with software developers to ensure clear procedures and effective adoption. The role requires travel across the United States and flexibility to work overtime during go-lives.

Ideal candidates have dermatology medical assistant experience, strong medical terminology knowledge, and the ability to train across in-person, video, and webinar formats. Bachelor’s degree preferred.