Dermatology EHR Trainer & Medical Assistant

Integrateddermatology; Boca Raton (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Dermatology Medical Assistant - EHR Software Trainer to lead training for our dermatology software platform.

The role requires travel across the US (75%), in-person, videoconference, and webinar sessions to educate users on PM and EHR workflows. The ideal candidate brings dermatology medical assistant experience, strong clinical knowledge, and the ability to grow into a subject matter expert while partnering with the software development team.

Qualifications

• Dermatology medical assistant experience and strong medical terminology.
• Extensive knowledge of clinical workflows.
• Experience with PMS/EHR software.
• Proficient in Microsoft Office.
• Strong communication and customer relationship management.

Responsibilities

• Train and coach employees on procedures related to the software via in person, videoconference, and webinar.
• Become a subject matter expert on software applications through self-directed learning while remaining current with the product as updates are made.
• Identify and suggest opportunities for operational and product improvements.
• Liaise between business and technology team members with customer-facing responsibility.
• Review and follow up internal tickets, tasks, and special projects as assigned by management.
• Provide project status updates as needed.
• Participate in software testing as improvements are made.
• Accountable for projects assigned by senior management related to training customers on software.
• Create training manuals for all customers.

Skills

Dermatology experience

Medical terminology

Clinical workflows

CRM knowledge

Communication skills

Education

Bachelor’s Degree preferred

Tools

Microsoft Office

Job description

SmartRecruiters, Inc. is seeking a Dermatology Medical Assistant - EHR Software Trainer to lead training for our dermatology software platform.

The role requires travel across the US (75%), in-person, videoconference, and webinar sessions to educate users on PM and EHR workflows. The ideal candidate brings dermatology medical assistant experience, strong clinical knowledge, and the ability to grow into a subject matter expert while partnering with the software development team.