Dermatology Practice Operations Leader

Montefiore Hudson Valley Collaborative; New York, Northern (NY, KY); Hybrid; USD 73,000 - 91,000; Full time

Benefits offered by this job

Insurance benefits

Discount programs

Job summary

Montefiore Medical Center in Bronx, NY seeks a Faculty Practice Manager to lead the Dermatology Faculty Practice at MAP2, ensuring efficient operations, patient access, and staff productivity. You will supervise clerical and clinical teams and manage physician and APP schedules to maintain optimal coverage.

The role requires a Bachelor's in Healthcare Administration, 5–7 years of ambulatory management experience, and knowledge of EPIC and regulatory standards.

Qualifications

• Bachelor's degree in Healthcare Administration or related field is required.
• Masters Degree preferred in Business Administration, Public Health, Nursing, or a related field.
• Minimum of 5-7 years of progressively responsible healthcare management experience in an ambulatory care or physician practice setting required.
• Working knowledge of EPIC preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Knowledge of regulatory, compliance, and quality standards applicable to ambulatory healthcare settings.
• Excellent organizational and time management skills.
• Strong leadership, coaching, and staff development abilities.

Responsibilities

• Oversee the daily operations of a busy multi-specialty faculty practice.
• Supervise, mentor, and support clerical and clinical staff while promoting a collaborative and patient-centered work environment.
• Participate in Department of Medicine Clinical Advisory Council (CAC).
• Create, maintain, and monitor physician and advanced practice provider schedules to ensure appropriate clinical coverage and operational efficiency.
• Develop, coordinate, and monitor departmental staffing schedules to ensure adequate coverage for all operational needs.
• Monitor, review, and process payroll in a timely and accurate manner.
• Coordinate onboarding activities, annual mandatory education, departmental in-services, and required compliance training.
• Ensure completion of annual regulatory and organizational requirements for departmental personnel.
• Identify operational challenges and implement effective solutions to improve workflow, patient access, and staff productivity.
• Serve as the primary point of contact for daily operational issues involving providers, staff, and patients.
• Monitor staffing levels and assist with scheduling adjustments to support patient care needs.
• Collaborate with departmental leadership to implement operational initiatives and achieve departmental goals.
• Promote exceptional customer service and maintain a positive patient experience.
• Ensure compliance with Montefiore policies, departmental procedures, regulatory standards, and accreditation requirements.
• Perform other related duties as assigned.
• Cover other DOM practices, based on operational needs.

Skills

Leadership

Staff coaching

Communication

Education

Bachelor's degree in Healthcare Administration or related field

Master's degree preferred in Business Administration, Public Health, Nursing, or related field

Tools

EPIC

Microsoft Office

Scheduling software

Job description

Montefiore Medical Center in Bronx, NY seeks a Faculty Practice Manager to lead the Dermatology Faculty Practice at MAP2, ensuring efficient operations, patient access, and staff productivity. You will supervise clerical and clinical teams and manage physician and APP schedules to maintain optimal coverage.

The role requires a Bachelor's in Healthcare Administration, 5–7 years of ambulatory management experience, and knowledge of EPIC and regulatory standards.