Dermatology Office Operations Manager

Dermatology Associates of West MI; Grand Rapids (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Dermatology Associates of West Michigan is seeking an Office Manager to oversee daily clerical operations across Front Desk, Scheduling, Medical Records and Referrals. The role leads clerical staff, coordinates staffing and workflows, and supports patient and employee experience.

Responsibilities include staffing, performance evaluations, and collaboration with providers, practice leadership, and Human Resources to meet operational needs and maintain effective communication across departments.

Qualifications

• Medical office experience required.
• Degree in related field preferred.
• Knowledge of front desk, scheduling, medical records and referrals workflows.

Responsibilities

• Oversee daily clerical operations and staffing for Front Desk, Scheduling, Medical Records and Referrals.
• Coordinate staff schedules based on patient volume and coverage needs.
• Lead staff meetings and performance reviews to drive consistency and quality.
• Review and approve timesheets, manage time-off and resolve discrepancies with HR/payroll.
• Maintain patient confidentiality and promote a respectful workplace.

Skills

Medical office experience

Staff leadership

Scheduling management

Education

Degree in related field (preferred)

Job description

Dermatology Associates of West Michigan is seeking an Office Manager to oversee daily clerical operations across Front Desk, Scheduling, Medical Records and Referrals. The role leads clerical staff, coordinates staffing and workflows, and supports patient and employee experience.

Responsibilities include staffing, performance evaluations, and collaboration with providers, practice leadership, and Human Resources to meet operational needs and maintain effective communication across departments.