Dermatology Front Desk Specialist - Patient Experience

Forefront Dermatology; Fairfax (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Forefront Dermatology is seeking a Patient Service Representative to serve as the first point of contact for patients. You will handle registration, scheduling, payments, and front-desk operations in a fast-paced dermatology/plastics clinic.

The role requires professionalism, HIPAA-compliant handling of confidential information, and collaboration with clinicians and staff to ensure a smooth patient experience. Strong communication and organizational skills are essential.

Qualifications

• High school diploma or GED required or equivalent experience.
• Experience in medical office, front-desk, customer service, or administrative role preferred.
• Proficiency with Microsoft Office and EHR/scheduling systems.

Responsibilities

• Open/close the clinic; reconcile cash and daily totals.
• Greet and check in/out patients; verify demographic and insurance data.
• Collect payments and issue receipts; maintain payment logs.

Skills

Customer service

Communication

Multitasking

Team collaboration

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Electronic health record systems

Scheduling software

Practice-management systems

Job description

Forefront Dermatology is seeking a Patient Service Representative to serve as the first point of contact for patients. You will handle registration, scheduling, payments, and front-desk operations in a fast-paced dermatology/plastics clinic.

The role requires professionalism, HIPAA-compliant handling of confidential information, and collaboration with clinicians and staff to ensure a smooth patient experience. Strong communication and organizational skills are essential.