Dermatology Front Desk Specialist

DERMATOLOGY CARE CENTER LLC; Windsor (CT); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Competitive salary

Employee discounts

Advancement opportunities

Training & development

Competitive hourly pay

Career growth opportunities

Fun and energetic environment

Discount on products and services

Job summary

DERMATOLOGY CARE CENTER LLC is seeking a friendly Front Desk Medical Receptionist for a part-time role on Tuesdays and Thursdays, 9:00 AM – 5:00 PM. You will greet patients, schedule appointments, verify insurance, and manage EMR data with HIPAA-compliant methods.

The ideal candidate has customer service experience, is detail-oriented, and capable of multitasking in a busy dermatology setting while maintaining a positive patient experience.

Qualifications

• Previous customer service experience preferred.
• Prior medical receptionist or medical office experience preferred.
• Experience with EMR/EHR systems and medical scheduling software is a plus; willingness to learn new systems is essential.
• Excellent verbal and written communication skills.
• Strong customer service skills and a friendly, professional demeanor.
• Basic computer proficiency and the ability to learn new software and technology.
• Excellent organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and work effectively in a busy environment.
• Dependable, punctual, and professional, with a strong work ethic and positive attitude.
• Ability to maintain patient confidentiality and handle sensitive information appropriately.

Responsibilities

• Greet patients warmly and professionally upon arrival and assist with the check-in and check-out processes.
• Answer incoming phone calls, respond to patient inquiries, and schedule, confirm, and manage appointments.
• Collect, enter, and update patient demographic and health insurance information accurately in the EMR/EHR system.
• Verify patients' insurance eligibility and benefits as needed.
• Maintain accurate patient records while handling confidential information in accordance with HIPAA privacy regulations.
• Communicate professionally with patients, healthcare providers, and other staff members.
• Assist with general administrative tasks, including filing, scanning, data entry, and maintaining patient documentation.
• Help maintain a clean, organized, and welcoming front desk/reception office and waiting room.
• Support the daily operations of the front office and assist with additional administrative duties as needed.
• Provide courteous, compassionate, and efficient service to ensure a positive patient experience.
• Ability and willingness to perform off-site administrative duties as needed, potentially weekly for 1-4 hours, including appointment scheduling, word processing, EMR training, and other office-related responsibilities.

Skills

Customer service

Scheduling software

EMR/EHR

HIPAA knowledge

Communication skills

Education

High school diploma

Tools

AthenaNet EHR

Microsoft Office

Job description

DERMATOLOGY CARE CENTER LLC is seeking a friendly Front Desk Medical Receptionist for a part-time role on Tuesdays and Thursdays, 9:00 AM – 5:00 PM. You will greet patients, schedule appointments, verify insurance, and manage EMR data with HIPAA-compliant methods.

The ideal candidate has customer service experience, is detail-oriented, and capable of multitasking in a busy dermatology setting while maintaining a positive patient experience.