Dermatology Front Desk Specialist

InterMed, P.A.; South Portland (ME); On-site; USD 32,000 - 42,000; Full time

Job summary

InterMed, P.A. in Maine is seeking a friendly front desk receptionist to be the first point of contact for patients. You will handle check-in/check-out, schedule follow-ups, collect payments, and maintain accurate patient records using the EMR.

The role requires excellent customer service, strong organizational skills, and the ability to work in a busy environment. Proficiency with Windows-based applications and data entry is essential, while teamwork and HIPAA compliance are emphasized.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service to patients, colleagues, and vendors.
• Able to work independently and accurately.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication.
• Proficient with Windows-based computer applications.
• Flexible, team-oriented, and detail-oriented.
• Accurate typing and data entry skills.

Responsibilities

• Greet patients and manage front desk communications.
• Obtain and document up-to-date demographics and insurance info.
• Accept patient payments and document transactions.
• Assist billing with issue resolution as needed.
• Notify clinical staff of patient arrival via EMR.
• Schedule follow-up and ancillary appointments.
• Maintain HIPAA confidentiality and InterMed policies.
• Operate the appointment scheduling system and manage packets.

Skills

Customer service

Communication skills

Multitasking

Data entry

Typing

EMR familiarity

Education

High School diploma or equivalent

Tools

Windows applications

Job description

InterMed, P.A. in Maine is seeking a friendly front desk receptionist to be the first point of contact for patients. You will handle check-in/check-out, schedule follow-ups, collect payments, and maintain accurate patient records using the EMR.

The role requires excellent customer service, strong organizational skills, and the ability to work in a busy environment. Proficiency with Windows-based applications and data entry is essential, while teamwork and HIPAA compliance are emphasized.