Dermatology Front Desk Specialist

Anne Arundel Dermatology; Annapolis (MD); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

Disability insurance

Life insurance

Paid time off

Paid holidays

401(k) retirement

Employee discount

Job summary

Anne Arundel Dermatology is hiring a Front Desk Receptionist/Medical Receptionist to greet patients, schedule appointments, collect payments, and manage patient charts with a focus on accurate information and compassionate patient care.

The role supports seamless office flow, multi-tasking in a fast-paced setting, and coverage at nearby locations as needed. Dermatology experience is preferred but not required.

Qualifications

• Excellent customer service and communication skills.
• Strong attention to detail, organization, and time management.
• Ability to manage multiple tasks in a fast-paced environment.
• Knowledge of HIPAA standards.
• Experience using electronic medical records (EMR/EHR) preferred.
• Comfortable using multi-line phone systems and standard office equipment.
• Ability to work effectively both independently and as part of a team.
• Flexibility to travel to and provide coverage at nearby practice locations as needed.

Responsibilities

• Greet patients in a pleasant and professional manner.
• Screen calls, schedule appointments, and coordinate referrals.
• Take accurate and concise phone messages.
• Enter complete patient demographics when scheduling appointments.
• Review patient charts to ensure required information and signatures are complete.
• Check patients in and out.
• Monitor patients in the reception area and communicate with them as needed.
• Collect patient payments.
• Update product inventory and fulfill inventory orders.
• Run end-of-day reports and balance payment totals when assigned closing duties.
• Distribute incoming reports and correspondence to patient charts.
• Ensure phone messages, faxes, and interdepartmental communications are addressed in a timely manner.
• Treat patients with dignity, empathy, and professionalism.
• Assist other staff as needed.
• Perform other duties as assigned by management.

Skills

Customer service

Communication

Attention to detail

HIPAA knowledge

EMR/EHR experience

Multi-line phone proficiency

Teamwork

Education

High school diploma or GED

Tools

EMR/EHR software

Job description

Anne Arundel Dermatology is hiring a Front Desk Receptionist/Medical Receptionist to greet patients, schedule appointments, collect payments, and manage patient charts with a focus on accurate information and compassionate patient care.

The role supports seamless office flow, multi-tasking in a fast-paced setting, and coverage at nearby locations as needed. Dermatology experience is preferred but not required.