Dermatology Front Desk & Patient Experience Specialist

Anne Arundel Dermatology; Garner (NC); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

Paid time off

Paid holidays

Retirement Savings account

Employee discount on cosmetic services

Job summary

Anne Arundel Dermatology in Garner, NC is seeking a friendly Front Desk Receptionist to greet patients, manage check-in/out, schedule appointments, verify patient information, and collect payments, ensuring a smooth, patient-centered visit.

This role requires excellent communication, HIPAA knowledge, and the ability to work in a fast-paced dermatology office. Prior reception experience preferred; strong organization and computer skills are essential for success.

Qualifications

• High School diploma or GED required.
• 1-3 years of medical receptionist experience preferred.
• Dermatology experience preferred.

Responsibilities

• Greet patients in a friendly, professional manner.
• Screen calls, schedule appointments, and manage referrals.
• Enter patient demographics and verify chart accuracy.
• Check-in/out patients and collect payments as needed.
• Maintain orderly patient charts and assist with billing/information.

Skills

Excellent customer service

Communication skills

HIPAA knowledge

Multitasking

Fluent in English

Education

High School Diploma or GED

Tools

EMR system

Multi-line phone system

Job description

Anne Arundel Dermatology in Garner, NC is seeking a friendly Front Desk Receptionist to greet patients, manage check-in/out, schedule appointments, verify patient information, and collect payments, ensuring a smooth, patient-centered visit.

This role requires excellent communication, HIPAA knowledge, and the ability to work in a fast-paced dermatology office. Prior reception experience preferred; strong organization and computer skills are essential for success.