Dermatology Front Desk & Scheduling Specialist

Vanderbilt Health; Nashville (TN); On-site; USD 22,000 - 30,000; Full time

Job summary

Vanderbilt Health's Dermatology Clinic in Nashville is hiring a Patient Service Specialist to provide front desk support before, during, and after appointments. You will schedule, register, and coordinate patient care, communicate via the patient portal, and assist with handling multiple services while maintaining accurate documentation.

The role requires strong communication, attention to detail, and the ability to manage multiple tasks in a fast-paced clinical setting.

Qualifications

• High School Diploma or GED required.
• 1 year of relevant work experience preferred.
• Strong communication and organizational skills required.

Responsibilities

• Schedules appointments and procedures through clinical communication, work queues, and patient portal messages.
• Manages registration and patient work queues.
• Coordinates with patients and outside facilities to ensure pre-appointment orders and consults are ready.
• Communicates with patients via the patient portal and routes inquiries appropriately.
• Other duties as assigned.

Skills

Customer service

Patient scheduling

Patient documentation

Medical terminology

Appointment scheduling

Education

High School Diploma or GED

Job description

Vanderbilt Health's Dermatology Clinic in Nashville is hiring a Patient Service Specialist to provide front desk support before, during, and after appointments. You will schedule, register, and coordinate patient care, communicate via the patient portal, and assist with handling multiple services while maintaining accurate documentation.

The role requires strong communication, attention to detail, and the ability to manage multiple tasks in a fast-paced clinical setting.