Radiology Front Desk Specialist - Patient Services

Montgomery College; United States; Presencial; USD 20.664.000 - 30.307.000; Jornada completa

Descripción de la vacante

Vanderbilt Health in Nashville is seeking a Patient Services Specialist to deliver courteous customer service, manage phone inquiries, and streamline patient check-in and check-out. You will be the first contact, handling cash, scheduling, and insurance updates, while preserving patient privacy and accurate records.

The role emphasizes teamwork, professional appearance, and the ability to multi-task in a busy environment.

Formación

• Excellent communication and courtesy in person and over the phone.
• Ability to manage cash and process payments.
• Experience in patient check-in/out and scheduling.
• Professional appearance and ability to work in a team.

Responsabilidades

• Greet patients and guests upon arrival.
• Check in patients and maintain orderly reception area.
• Proactively communicate wait times or delays to patients at check-in.
• Collect co-payments and document in EPIC.
• Schedule, pull, and prepare patient charts for same-day visit.

Conocimientos

Customer service

Telephone etiquette

Cash handling

Scheduling

Team work

Educación

High School Diploma or GED

Herramientas

EPIC

Descripción del empleo

Vanderbilt Health in Nashville is seeking a Patient Services Specialist to deliver courteous customer service, manage phone inquiries, and streamline patient check-in and check-out. You will be the first contact, handling cash, scheduling, and insurance updates, while preserving patient privacy and accurate records.

The role emphasizes teamwork, professional appearance, and the ability to multi-task in a busy environment.