Dermatology Front Desk Pro | Patient Concierge

Anne Arundel Dermatology; Annapolis (MD); Presencial; USD 25 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental & Vision insurance

Short-term and long-term disability

Voluntary life insurance (employee, sp

Company provided Basic Life/AD&D

Paid time off

Paid holidays

Retirement Savings account

Employee discount on cosmetic services

Resumo da oferta

Anne Arundel Dermatology in Annapolis, MD seeks a Front Desk Receptionist to manage patient check-in/out, scheduling, payments, and records. This role supports daily administrative operations and emphasizes a welcoming patient experience in a dermatology setting.

The position requires 8 AM–4 PM on Monday, Wednesday, and Thursday, with pay range $18–$22 per hour based on experience. Benefits are offered for 30+ hours per week.

Qualificações

• Excellent customer service and communication skills.
• Strong attention to detail, organization, and time management.
• Ability to manage multiple tasks in a fast-paced environment.
• Knowledge of HIPAA standards.
• Experience using EMR/EHR systems preferred.
• Comfortable using multi-line phone systems and standard office equipment.
• Ability to work independently and as part of a team.
• Flexibility to travel to nearby practice locations as needed.

Responsabilidades

• Greet patients in a pleasant and professional manner.
• Screen calls, schedule appointments, and coordinate referrals.
• Take accurate and concise phone messages.
• Enter complete patient demographics when scheduling appointments.
• Review patient charts to ensure required information and signatures are complete.
• Check patients in and out.
• Monitor patients in the reception area and communicate with them as needed.
• Collect patient payments.
• Update product inventory and fulfill inventory orders.
• Run end-of-day reports and balance payment totals when assigned closing duties.
• Distribute incoming reports and correspondence to patient charts.
• Ensure messages, faxes, and interdepartmental communications are addressed promptly.
• Treat patients with dignity, empathy, and professionalism.
• Assist other staff as needed.

Conhecimentos

Customer service

Communication

Attention to detail

HIPAA knowledge

Phone system proficiency

Teamwork

Fast-paced environment

Formação académica

High school diploma or GED

Ferramentas

EMR/EHR systems

Descrição da oferta de emprego

Anne Arundel Dermatology in Annapolis, MD seeks a Front Desk Receptionist to manage patient check-in/out, scheduling, payments, and records. This role supports daily administrative operations and emphasizes a welcoming patient experience in a dermatology setting.

The position requires 8 AM–4 PM on Monday, Wednesday, and Thursday, with pay range $18–$22 per hour based on experience. Benefits are offered for 30+ hours per week.