Dermatology Front Desk Specialist

Anne Arundel Dermatology; Bestgate Terrace (MD); Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical, Dental & Vision insurance

Short-term and long-term disability

Voluntary life insurance

Critical Illness

Hospital Indemnity

Basic Life/AD&D insurance

Paid time off

Paid holidays

Retirement Savings account

Employee discount on cosmetic services

Résumé du poste

Anne Arundel Dermatology is hiring a Front Desk Receptionist in Annapolis, MD to support patient check-in/check-out, scheduling, payments, insurance information, and records management. The role requires a reliable schedule of Wednesday, Thursday, and Friday from 6:45am to 3:30pm and offers pay range $18–$22 per hour depending on experience.

You will greet patients, answer calls, schedule, collect payments, and assist with administrative tasks across the practice.

Qualifications

• Excellent customer service and communication skills.
• Strong attention to detail, organization and time management.
• Ability to manage multiple tasks in a fast-paced environment.
• Knowledge of HIPAA standards.
• Experience using EMR/EHR systems preferred.
• Comfortable using multi-line phone systems.
• Ability to work independently and as part of a team.
• Flexibility to travel to nearby practice locations as needed.

Responsabilités

• Greet patients in a pleasant and professional manner.
• Screen calls, schedule appointments and coordinate referrals.
• Take accurate and concise phone messages.
• Enter complete patient demographics when scheduling appointments.
• Review patient charts to ensure information and signatures are complete.
• Check patients in and out.
• Monitor patients in the reception area and communicate as needed.
• Collect patient payments.
• Update product inventory and fulfill inventory orders.
• Run end-of-day reports and balance payment totals when assigned closing duties.
• Distribute incoming reports and correspondence to patient charts.
• Ensure messages, faxes, and interdepartmental communications are addressed promptly.
• Treat patients with dignity, empathy, and professionalism.
• Assist other staff as needed.
• Perform other duties as assigned by management.

Connaissances

Customer service

Communication

Attention to detail

Time management

HIPAA knowledge

EMR/EHR experience

Phone systems

Teamwork

Multitasking

Travel flexibility

Formation

High school diploma or GED

Outils

EMR/EHR software

Description du poste

Anne Arundel Dermatology is hiring a Front Desk Receptionist in Annapolis, MD to support patient check-in/check-out, scheduling, payments, insurance information, and records management. The role requires a reliable schedule of Wednesday, Thursday, and Friday from 6:45am to 3:30pm and offers pay range $18–$22 per hour depending on experience.

You will greet patients, answer calls, schedule, collect payments, and assist with administrative tasks across the practice.