Part-Time Dermatology Front Desk & Patient Concierge

Anne Arundel Dermatology; Suffolk (VA); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Medical, Dental & Vision insurance

Short-term and long-term disability

Voluntary life insurance

Paid time off

Paid holidays

Retirement Savings account

Employee discount on cosmetic services

Job summary

Anne Arundel Dermatology is seeking a Part-Time Front Desk Receptionist for our Suffolk, VA clinic. You will greet patients, manage check-in/out, schedule appointments, collect payments, and maintain patient records with accuracy and courtesy.

The role requires 3-4 days per week with possible travel to nearby locations. Experience in EMR/EHR and HIPAA knowledge are preferred, with superior customer service a must.

Qualifications

• High school diploma or GED required.
• At least 2 years of experience in a customer-facing role.
• 1-3 years of recent experience as a Medical Receptionist in a clinical or surgical setting preferred.
• Previous dermatology experience preferred.

Responsibilities

• Greet patients in a pleasant and professional manner.
• Screen calls, schedule appointments, and coordinate referrals.
• Take accurate and concise phone messages.
• Enter complete patient demographics when scheduling appointments.
• Review patient charts to ensure required information and signatures are complete.
• Check patients in and out.
• Monitor patients in the reception area and communicate with them as needed.
• Collect patient payments.
• Update product inventory and fulfill inventory orders.
• Run end-of-day reports and balance payment totals when assigned closing duties.
• Distribute incoming reports and correspondence to patient charts.
• Ensure phone messages, faxes, and interdepartmental communications are addressed in a timely manner.
• Treat patients with dignity, empathy, and professionalism.
• Assist other staff as needed.
• Perform other duties as assigned by management.

Job description

Anne Arundel Dermatology is seeking a Part-Time Front Desk Receptionist for our Suffolk, VA clinic. You will greet patients, manage check-in/out, schedule appointments, collect payments, and maintain patient records with accuracy and courtesy.

The role requires 3-4 days per week with possible travel to nearby locations. Experience in EMR/EHR and HIPAA knowledge are preferred, with superior customer service a must.