Dermatology Front Desk & Patient Services Specialist

Lange Recruiting; Richmond (VA); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Lange Recruiting in Richmond, VA is seeking a Front Desk/Patient Service Representative who thrives in a fast-paced medical office. You will greet patients, check-in/out, answer calls, and help with appointments while delivering courteous, accurate information.

The role focuses on patient registration, insurance verification, and teamwork to support providers and staff. A positive attitude, excellent communication skills, and a genuine commitment to patient care are essential for success.

Formación

• Strong verbal and written communication skills.
• Outstanding customer service and interpersonal abilities.
• A positive attitude and a proactive approach to problem-solving.
• A team player who takes initiative and brings enthusiasm to the workplace.
• A dedication to making patients feel welcome and valued.

Responsabilidades

• Handle the check-in/check-out process for patients
• Manage inbound and outbound calls with professionalism and efficiency
• Schedule patient appointments following established protocols to optimize provider schedules
• Address patient inquiries and concerns with clarity and compassion
• Communicate effectively with patients, providers, and medical staff
• Verify and process medical insurance information
• Assist with patient registration, including obtaining necessary forms and entering demographic/payment details
• Perform general office tasks as needed to support smooth operations
• Uphold the practice's mission, values, and commitment to exceptional customer service

Conocimientos

Verbal communication

Written communication

Customer service

Team player

Problem solving

Descripción del empleo

Lange Recruiting in Richmond, VA is seeking a Front Desk/Patient Service Representative who thrives in a fast-paced medical office. You will greet patients, check-in/out, answer calls, and help with appointments while delivering courteous, accurate information.

The role focuses on patient registration, insurance verification, and teamwork to support providers and staff. A positive attitude, excellent communication skills, and a genuine commitment to patient care are essential for success.