Medical Front Desk Associate - Patient Experience Champion

Lange Recruiting; Midlothian (VA); On-site; USD 38,000 - 46,000; Full time

Job summary

Lange Recruiting presents an opportunity for a Medical Front Desk Associate in the Midlothian area. You will be the first point of contact for patients, ensuring a smooth check-in/check-out experience and coordinating appointment scheduling within a busy endocrinology practice.

The role emphasizes friendly patient interaction, strong computer skills, and the ability to multitask in a fast-paced environment.

Qualifications

• Prior experience in a medical office setting is preferred.
• Strong computer proficiency and familiarity with common office software.
• Excellent communication and multitasking abilities are essential.
• Friendly, outgoing personality suitable for a patient-facing role.

Responsibilities

• Greet and assist patients with check-in and check-out.
• Schedule appointments efficiently.
• Process co-payments.
• Answer and direct phone calls.
• Handle pre-authorizations and manage referrals.
• Enter patient demographic information.
• Perform general office tasks as needed.

Skills

Excellent communication

Multitasking

Friendly demeanour

Strong computer skills

Medical office experience

Tools

eClinicalWorks

Job description

Lange Recruiting presents an opportunity for a Medical Front Desk Associate in the Midlothian area. You will be the first point of contact for patients, ensuring a smooth check-in/check-out experience and coordinating appointment scheduling within a busy endocrinology practice.

The role emphasizes friendly patient interaction, strong computer skills, and the ability to multitask in a fast-paced environment.