Dermatology & PM&R Front Desk Specialist

Trinity Health; Minot (ND); On-site; USD 23,000 - 33,000; Full time

Job summary

Trinity Health Medical Arts - Minot seeks an Office Assistant to support daily front-office operations in a clinic setting. You will greet patients, register and verify information, and handle scheduling and payments with a focus on excellent customer service.

Working with clinical and administrative staff, you will maintain organized records, respond to inquiries, and provide coverage in other reception areas as needed to ensure smooth clinic operations.

Qualifications

• Strong customer service experience or training required.
• Prefer clerical/office experience and medical terminology knowledge.
• Experience with appointment software is preferred.

Responsibilities

• Greet and register patients and verify information.
• Schedule and coordinate patient appointments using scheduling systems.
• Answer and triage incoming calls and route messages.
• Prepare forms, update records, and manage documents.
• Protect patient confidentiality per policies.
• Provide cross-coverage in other reception areas when needed.

Skills

Communication

Interpersonal skills

Customer service

Multitasking

Confidentiality

Education

HS Diploma or GED

Job description

Trinity Health Medical Arts - Minot seeks an Office Assistant to support daily front-office operations in a clinic setting. You will greet patients, register and verify information, and handle scheduling and payments with a focus on excellent customer service.

Working with clinical and administrative staff, you will maintain organized records, respond to inquiries, and provide coverage in other reception areas as needed to ensure smooth clinic operations.