Dermatology Front Desk & Patient Experience Coordinator

Limitless Male Medical; Omaha (NE); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive salaries and benefits

PTO accrual

Health, Vision, and Dental with HSA &F

401K option

Employee discounts

Company paid LTD & employee life

Branded clothing discounts

Job summary

Limitless Male Medical seeks a Dermatology Front Desk Coordinator to deliver a welcoming patient experience and support daily operations, including scheduling, check-in/check-out, phone management, insurance verification, and payments.

The ideal candidate is organized, personable, detail-oriented, and able to multitask in a fast-paced medical setting while delivering excellent customer service.

Qualifications

• Previous medical front desk or customer service experience preferred.
• Dermatology or specialty medical office experience is a plus.
• Strong communication and interpersonal skills.
• Excellent organization and attention to detail.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and ability to learn EMR systems.
• Familiarity with insurance verification, scheduling, and payment processing preferred.
• Professional, dependable, and patient-focused demeanor.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Manage patient check-in and check-out processes.
• Verify patient demographics, insurance information, and required paperwork.
• Answer incoming calls and respond to general patient inquiries.
• Address patient concerns and direct questions to the appropriate team members.
• Maintain a clean, organized, and professional reception area.
• Schedule new and established patient appointments.
• Coordinate appointments for consultations, skin checks, follow-ups, and dermatology procedures.
• Manage provider schedules, appointment confirmations, cancellations, and rescheduling.
• Monitor appointment availability and assist with maintaining efficient patient flow.
• Schedule follow-up appointments as recommended by providers.
• Verify insurance eligibility and benefits.
• Obtain necessary referrals and authorizations.
• Collect copayments, deductibles, and outstanding patient balances.
• Maintain accurate patient records in the EMR system.
• Process payments, scan documents, and assist with medical records requests.
• Support daily administrative and financial reconciliation procedures.
• Communicate effectively with providers, medical assistants, and management.
• Relay patient messages and requests to appropriate team members.
• Coordinate patient needs between the front office and clinical staff.
• Assist with scheduling and operational challenges.
• Support a collaborative, organized, and professional work environment.

Skills

Customer service experience

Communication skills

Organization

Multitasking

Interpersonal skills

Tools

EMR systems

Job description

Limitless Male Medical seeks a Dermatology Front Desk Coordinator to deliver a welcoming patient experience and support daily operations, including scheduling, check-in/check-out, phone management, insurance verification, and payments.

The ideal candidate is organized, personable, detail-oriented, and able to multitask in a fast-paced medical setting while delivering excellent customer service.