Dermatology Front Desk & Medical Support Specialist

The Dermatology Center of Worcester; Worcester (MA); On-site; USD 22,000 - 30,000; Full time

Job summary

Integrated Dermatology Group is seeking a motivated Front Desk Receptionist who can also support the Medical Assistant Department. You will handle incoming calls, schedule appointments, verify insurance, obtain referrals, collect payments, and maintain HIPAA-compliant records.

This full-time, on-site role includes standard hours with a Friday half-day; dermatology experience is a huge plus and will help ensure smooth daily operations within the MA team.

Qualifications

• Front desk/receptionist experience preferred.
• Dermatology experience is a huge plus.
• Education: High School Diploma or equivalent.

Responsibilities

• Answer incoming calls and direct them to the appropriate staff member.
• Schedule, reschedule, and cancel appointments
• Manage online booking requests when applicable
• Verify patient insurance eligibility
• Obtain referrals when required
• Collect and document payments accurately
• Monitor income faxes, emails and medical records
• Maintain organized patient records while following HIPAA privacy requirements
• Respond to patient questions professionally; provide support to the Medical Assistant department as needed to ensure smooth daily operations

Skills

Front desk experience

Education

High School Diploma or equivalent

Job description

Integrated Dermatology Group is seeking a motivated Front Desk Receptionist who can also support the Medical Assistant Department. You will handle incoming calls, schedule appointments, verify insurance, obtain referrals, collect payments, and maintain HIPAA-compliant records.

This full-time, on-site role includes standard hours with a Friday half-day; dermatology experience is a huge plus and will help ensure smooth daily operations within the MA team.