Dermatology Front Desk & Patient Concierge

QualDerm Partners; Flint (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

401(k) plan

Paid time off

Life insurance

Disability protection

Wellness plans

EAP

Employee discounts

Referral bonus

Job summary

QualDerm Partners is seeking a Front Office Receptionist to handle patient registration, verify insurance, and provide exceptional customer service at the front desk. You will use the Practice Management System to confirm eligibility, schedule appointments, and support the care team with a smooth patient flow.

The role requires strong communication, attention to detail, and the ability to multitask in a busy dermatology office.

Qualifications

• High School Diploma required; Associates Degree preferred.
• 1 year of customer service experience in a health care office preferred.

Responsibilities

• Greet patients and visitors in person or by phone.
• Verify patient insurance coverage using the Practice Management System.
• Register patients accurately and maintain EMR data.
• Schedule and reschedule appointments to optimize provider time.
• Collect copays and balances at check-in/out.
• Maintain reception area clean and organized.

Skills

Customer service

EMR systems

Phone etiquette

Medical office

Education

High School Diploma

Associate degree preferred

Tools

EMR software

Job description

QualDerm Partners is seeking a Front Office Receptionist to handle patient registration, verify insurance, and provide exceptional customer service at the front desk. You will use the Practice Management System to confirm eligibility, schedule appointments, and support the care team with a smooth patient flow.

The role requires strong communication, attention to detail, and the ability to multitask in a busy dermatology office.