Dermatology Front Desk & Patient Care Concierge

Qualderm; Flint (MI); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Health Coverage

Generous 401(k) Plan

Paid Time Off (PTO)

Company-Paid Life Insurance

Disability Protection

Wellness Plans

Employee Assistance Program (EAP)

Exclusive Employee Discounts

Referral Bonus Program

Job summary

QualDerm Partners is seeking a Front Office Receptionist to register patients, verify insurance, and provide exceptional customer service in a dermatology network environment. You will handle check-in/out, scheduling, and patient communications with EMR software.

Requirements include a High School Diploma and one year of healthcare patient service experience; an Associate's degree is preferred. This full-time role offers comprehensive benefits and a rewarding work environment.

Qualifications

• High School Diploma required; Associates Degree preferred.
• 1 year customer service experience in healthcare office preferred.

Responsibilities

• Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries.
• Notes patient arrival in Practice Management System (EMR).
• Identifies patients by date of birth and name in computer system and creates new account if patient is not in the system.
• Prepares necessary patient paperwork prior to patient’s appointment.
• Calls 'No Show' appointments to reschedule and notifies Billing Department as needed.
• Optimizes patient satisfaction and provider time by scheduling appointments and addressing patient questions.

Skills

Customer service

Phone etiquette

Communication

EMR experience

Education

High School Diploma

Associate's Degree

Tools

EMR system

Job description

QualDerm Partners is seeking a Front Office Receptionist to register patients, verify insurance, and provide exceptional customer service in a dermatology network environment. You will handle check-in/out, scheduling, and patient communications with EMR software.

Requirements include a High School Diploma and one year of healthcare patient service experience; an Associate's degree is preferred. This full-time role offers comprehensive benefits and a rewarding work environment.