Dermatology Front Desk & Patient Concierge

Anne Arundel Dermatology; Annapolis (MD); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

Disability insurance

Life insurance

Paid time off

Paid holidays

Retirement savings

Employee discount on cosmetic services

Job summary

Anne Arundel Dermatology in Annapolis, MD is hiring a Front Desk Receptionist to support daily administrative operations and ensure a positive patient experience. Responsibilities include patient check-in/out, appointment scheduling, and payment processing.

The role requires strong customer service, attention to detail, and the ability to work a fixed schedule (Wed–Fri, 6:45am–3:30pm). Dermatology experience is a plus.

Qualifications

• Excellent customer service and communication are required.
• Strong attention to detail, organization, and time management.
• Ability to manage multiple tasks in a fast-paced environment.
• Knowledge of HIPAA standards is required.
• Experience with EMR/EHR systems is preferred.

Responsibilities

• Greet patients in a pleasant and professional manner.
• Screen calls, schedule appointments, and coordinate referrals.
• Take accurate and concise phone messages.
• Enter complete patient demographics when scheduling appointments.
• Update patient charts and ensure signatures are complete.
• Check patients in and out and balance payments.
• Assist with inventory and closing duties as assigned.

Skills

Customer service

Communication

HIPAA

EMR/EHR

Phone systems

Education

High school diploma or GED

Tools

EMR/EHR software

Multi-line phone system

Job description

Anne Arundel Dermatology in Annapolis, MD is hiring a Front Desk Receptionist to support daily administrative operations and ensure a positive patient experience. Responsibilities include patient check-in/out, appointment scheduling, and payment processing.

The role requires strong customer service, attention to detail, and the ability to work a fixed schedule (Wed–Fri, 6:45am–3:30pm). Dermatology experience is a plus.