Dermatology Front Desk & Patient Care Coordinator

Qualderm; Greensboro (NC); Sur place; USD 19 000 - 25 000; Plein temps

Avantages offerts par ce poste

Competitive Pay

401(k) Plan

Paid Time Off (PTO)

Exclusive Employee Discounts

Referral Bonus Program

Résumé du poste

QualDerm Partners is seeking a Front Office Receptionist to join our dermatology care team in Greensboro, NC. You will handle patient registration, verify insurance, and use the EMR to ensure accurate records while delivering exceptional customer service to patients and providers.

The ideal candidate has a High School diploma, healthcare customer service experience, and can manage check-in/out, scheduling, and confidentiality with professionalism.

Qualifications

• High School Diploma required; Associate's Degree preferred.
• 1 year of customer service experience in a healthcare office preferred.

Responsabilités

• Greet patients and visitors in person or via phone.
• Record patient arrivals in the Practice Management System (EMR).
• Verify patient identity by date of birth and name, creating new accounts as required.
• Prepare required patient paperwork prior to appointments.
• Contact patients with “No Show” appointments to reschedule and document accordingly.
• Schedule appointments to optimize patient satisfaction, provider time, and treatment room usage.
• Process patient copays and balances at check-in/out while maintaining confidentiality of personal and financial information.
• Verify insurance eligibility and financial status, providing updates to the Billing Department if prior authorization is needed.

Connaissances

Customer service

Phone etiquette

Communication skills

Professionalism

Formation

High School Diploma

Associate's Degree

Outils

EMR

Practice Management System

Billing / Insurance verification tools

Description du poste

QualDerm Partners is seeking a Front Office Receptionist to join our dermatology care team in Greensboro, NC. You will handle patient registration, verify insurance, and use the EMR to ensure accurate records while delivering exceptional customer service to patients and providers.

The ideal candidate has a High School diploma, healthcare customer service experience, and can manage check-in/out, scheduling, and confidentiality with professionalism.